Who Can Use GoVeloox (Customers vs. Riders)

GoVeloox is designed for two main groups of people, those who need items delivered (Customers) and those who want to earn money by completing deliveries (Riders). Together, they make the platform work smoothly.

1. Customers (Senders)

Customers are individuals or businesses that need to send packages from one location to another.

Why customers use GoVeloox:

• Fast and reliable deliveries for documents, parcels, and goods.

• Affordable pricing with upfront cost estimates.

• Real-time tracking and notifications.

• Secure payment through the GoVeloox Wallet (no need for cash handling).

Examples of customers include:

• An individual sending documents or personal items.

• A restaurant delivering food orders to customers.

• A wig or fashion vendor sending out products.

• A business owner fulfilling multiple customer deliveries in a single day.

GoVeloox provides the speed and convenience that both individuals and businesses need.

2. Riders (Courier Partners)

Riders are individuals who sign up with GoVeloox to provide delivery services and earn money.

Why riders use GoVeloox:

• Flexible work — go online only when you’re ready to accept jobs.

• Transparent earning system, tracked directly in the app.

• Wide customer base, meaning more opportunities for jobs.

• Instant payouts into your bank account.

Requirements for Riders:

• Valid ID and driving license.

• A motorbike (or other approved delivery vehicle).

• Active GoVeloox rider account.

3. How Customers and Riders Connect

The GoVeloox platform acts as a bridge:

• Customers create delivery requests through the app.

• Riders accept and complete deliveries when they’re available.

• Payments are handled seamlessly through the GoVeloox Wallet.

          This simple two-way system keeps deliveries fast, fair, and secure for everyone